What is MFA, and Where to Find It
What is MFA, and why do I need it?Multi-Factor Authentication (MFA) is an extra verification step...
How to Enable an Authenticator App for MFA
Authenticator AppAn authenticator app (such as Microsoft Authenticator, Google Authenticator, or...
How to Disable an Authenticator App for MFA
Removing an Authenticator AppStep 1: Remove MFA from SprintaxNavigate to the Security section in ...
How to Enable a Passkey for MFA
PasskeysA passkey is a form of authenticating your account using your device's own security, such...
How to Disable a Passkey for MFA
Removing a PasskeyNavigate to the Security section in Sprintax Identity.Scroll down to the Passke...
How to Enable SMS for MFA
SMS (Text Message)You can register your phone number through Sprintax Identity to receive a one-t...
How to Disable SMS for MFA
Removing a Phone NumberNavigate to the Security section in Sprintax Identity.Scroll down to the P...
My 2FA is not working
As Sprintax has provided the option to e-sign the W8BEN form, a Two-factor Authentication (2FA) i...